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Crystal Williams joined CBS Coverage Group, Inc as part of the Commercial Lines Department in March 1989 and worked in various support positions. Crystal obtained her Property & Casualty license and began to work as an Account Executive in the Commercial Lines Department. In this position she was directly responsible for all of the day to day servicing on an account including telephone calls, coverage changes, vehicle changes and policy renewals.
In July 2004, Crystal was promoted to her current position of Commercial Lines Manager. She is responsible for overseeing the daily operations of CBS’s Commercial Lines Account Servicing Department. In addition, Crystal is the Account Manager on a select group of larger Commercial Accounts, which include Contractors, Financial Institutions and Social Service Organizations.